My certificate had two seals and a correction stamp on the reverse that an earlier translator had left out completely. This version described all three, and the officer at Kallang did not ask me a single question.
ICA translation reviews from 42 verified Singapore clients
Every review below comes from someone whose file actually went to ICA, MOM, ROM or an overseas authority. We have kept the four-star ones in — a page where nobody ever had a small complaint tells you nothing.
Certified, notarised and apostille translation reviews by service
Certified translation is our most common order, but the harder work — notarised sets, apostille chains, court exhibits and same-day jobs — is where you probably want evidence that someone has done it before.
Birth certificate accepted without a single query
My Mandarin birth certificate had two seals and a correction stamp on the reverse that an earlier translator had left out completely. This version described all three, and the officer at Kallang did not ask me anything. Two working days, exactly as quoted.
Four days before my appointment I found out the translation had to be notarised. They booked the notary, went themselves, and couriered the sealed set to me a full day before I needed it.
Court exhibits translated properly
Chinese contracts and a judgment for use in a Singapore civil matter. The legal register was right, the terminology was consistent across all documents, and our counsel had no amendments.
Six hours, and it saved my appointment
Submitted my PR application with their Mandarin to English birth certificate translation. Finished in six hours after I confirmed at 9 AM. Saved me postponing my appointment by another six weeks.
Notarised in time for the appointment
Four days before my ICA appointment and I found out the translation had to be notarised. They booked the notary, attended themselves, and the hard copy arrived a full day before I needed it.
Standing account for our relocation team
We move fifteen to twenty employees a year and each brings a stack of foreign documents. Consolidated billing, one named contact, and turnaround we can actually plan around. Third year with them.
Full chain, one order, no chasing
Translation, notarisation, Academy of Law authentication and apostille all handled together for documents going back to China. Five working days end to end. I had budgeted two weeks and three separate trips.
I assumed a Surat Beranak wouldn't need translating since everyone here reads Malay. They explained why ICA still wants English, quoted S$30, and it was done by the next morning. Straight answer, fair price.
Both children’s certificates done together
Two Indonesian akta kelahiran translated in one order and delivered the same evening. What impressed me was that they matched the spelling of my children's names to their passports without me having to raise it first.
Malaysian Sijil Kelahiran, no fuss
I assumed a Malay certificate would not need translating since everyone here reads Malay. They explained why ICA still wants it in English, quoted S$30, and it was done the next morning. Straight answer, fair price.
Confirmed at 10 AM, in my inbox by 4 PM
No rush surcharge, which I fully expected given how last-minute I was. The quality was not compromised either — the seal descriptions were as thorough as the sample they had shown me.
Interview recordings for an HR investigation
Four hours of mixed Mandarin and English audio transcribed then translated. Speaker labelling was accurate throughout and timestamps made it easy for our team to cross-reference.
They talked me out of paying extra
I asked for notarisation because a forum post said PR applications need it. They read my acknowledgement letter and told me certified was enough, then charged me the lower amount. Not many businesses do that.
Kazakh birth certificate for a Saudi visa
A Russian-language Kazakh certificate needed English translation, notarisation and SAL endorsement for a visa application. All steps done by the same team, which made a complicated process feel simple.
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